KARRIO / LEGAL & SECURITY
Legal & Security
Clear terms for your business, your data and your relationship with Karrio.
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Security and service scope
Security and availability commitments should be specific to the software you purchase. Before onboarding, discuss access controls, staff permissions, data locations, backups, export, incident handling and support arrangements. Any SLA, certification or contractual guarantee must be expressly identified and supported for that service.
Where the enquiry service is configured, it validates submissions and returns a reference after storage. If the form cannot confirm receipt, use the published email or telephone contact. These are website controls; they are not a security certification for every Karrio product.
To report a concern, use the security contact option or email info@karrio.in. Share a description and affected URL first. Do not send passwords, exploit real customer accounts or include sensitive records in the public form.
Providers
The list below describes this marketing website's setup. A purchased software product can have different providers and processing locations. Ask for its processing schedule and subprocessor details before sharing customer operational data.
| Service | Purpose and scope | Status |
|---|---|---|
| Vercel | Hosting for the public marketing website. Enquiry handling and storage depend on the configured form service. | Public website hosting |
| Google Workspace / Gmail API | Notification to info@karrio.in containing submitted enquiry details, when configured. | Email connection pending verification |
The confirmation shown after submission reports whether an email notification was accepted. If unavailable or uncertain, use the direct contact details with your reference. This list makes no universal data-residency promise.
Company and contacts
Karrio Home Services LLP
127, Madhuban Colony, Near BNP, Dewas - 455001, Madhya Pradesh, India
General, billing and data requests: info@karrio.in
Phone: +91 93997 14117
Published grievance contact: Jitendra Parmar, grievance@karrio.in. The Karrio brand describes the software product family; the contracting entity is identified in your order.
History
Software policy version 2026-09-30 was published on 30 September 2026. Software terms and the DPA apply through the applicable customer agreement. Earlier agreements are not changed solely by this website update.
The following June 2026 documents described the earlier consumer-service model. They are preserved for historical reference and any applicable earlier relationship, rather than as the current software offering.
Need to talk it through?
Contact Karrio about your product, agreement or request.
info@karrio.in · Contact form