Frequently Asked Questions

Karrio helps you book trusted home services and rides in one app. Pick a service or trip, choose a time, pay in the app, and a verified professional comes to you.

Home cleaning, beauty and wellness, baby care, personal drivers, car wash, rides, parcel delivery, and more. Open the app to see what is available near you.

Add your location in the app. If we serve your area, you can book right away. If not, we will tell you before you pay. We are growing to more areas over time.

Most services are available through the day and evening. When you book, the app shows the time slots open for your area.

Yes. Every professional is checked and approved by Karrio before they can take jobs on the platform.

Open your booking and use the help options, or go to Profile > Help and Support to call or email us. Share your booking details so we can assist you quickly.

Choose a service, add it to your cart, pick your address and time, review the price, and pay. You can follow your booking anytime under the Bookings tab.

Instant books the earliest available time. Scheduled lets you pick a date and time that suits you.

Go to Bookings and open your active job. You will see live updates and know when your professional is on the way.

You can cancel when the app allows it. Any fee or refund is shown clearly before you confirm. Reschedule may be offered on some bookings.

When the job is finished, follow the simple steps shown in your booking to confirm. You can then rate the service and leave a tip if you wish.

The price you see before payment is what you pay. It includes the service, any extras you added, and taxes. There are no surprise charges at the door.

Pay safely in the app using UPI, debit or credit card, or other options shown at checkout.

Yes, when you have wallet balance or a valid coupon. Check Profile > All Offers for deals and apply them before you pay.

It depends on how close you are to the service time and whether a professional is already on the way. The app always shows any charge or refund before you cancel.

Approved refunds return to your original payment method or Karrio Wallet. Bank and UPI refunds may take a few working days. Wallet credits are usually quicker.

Enter your mobile number, verify with the code we send you, and you are ready to book. No password needed.

Go to Profile to update your name and details. Save your home or work address under Saved addresses for faster booking next time.

Download the Karrio partner app, sign up with your mobile number, and complete your profile. Our team will contact you about the next steps.